Many solar contracts are explicitly cancelable up to the day of installation.  As of 2019, California requires all solar providers to have their customers sign the California Consumer Protection Guide BEFORE signing a contract.  This guide boldly encourages customers to get at least 3 different solar quotes before they start the solar process.  However, many solar companies will allow for cancellation even if it is not explicitly stated in the contract.  We similarly allow our customers to cancel up to the day of installation of solar equipment.  

Fortunately, the process of initial design, site survey, engineering, and permitting only take 1-3 weeks on average.  Once the solar installation occurs the system will not be fully operational until PTO (Permission to operate) in which the utility company must grant approval.  This can take weeks or even months to complete once the system is installed.  Starting the process over again might delay installation but more than likely will not delay PTO.  We pride ourselves in being able to expedite the PTO process so we can get our customers access to savings ASAP!

We only use installers who use Tier 1 panels, inverters, and batteries.  Additionally, every one of our projects comes with Solar Insure, a 3rd party 25 year insurance policy on your system.  If anything goes wrong it will be repaired/replaced for free.  Even if the installer goes out of business, your system is covered for 25 years guaranteed.

Cancellation is a very simple process for most companies.  We recommend sending an email to their customer support email and calling in 24 hours later to follow up and make sure it was canceled.  

Most solar companies use the same equipment available to any other solar installer.  There are several larger solar manufacturers who sell equipment in bulk to installers.  Panels, inverters, and batteries are typically sold separately. Solar companies chose equipment based on what’s available in the installers warehouse.  Many installers will stick to 1-2 panel, inverter, and battery types to maximize profits by buying in bulk at a discounted price.

All solar installation companies must be licensed, bonded, and insured to be able to perform work on your home.  Installation crews consist of a foreman and several workers.  Many employees and foremans have worked for many different installation companies due to the competitive nature of the business. 

Most sales companies have a big margin added to the solar contract to pay commissions, overrides, sales incentives, and management fees.  Our company believes in transparency and fairness in the pricing of solar contracts.  We give everyone the same price and don’t discriminate based on overall interest or solar knowledge.  We have cut out most of the commissions and rely on volume rather than high margin contracts.

If you cancel your contract and sign up with another solar provider, your solar process might be delayed by 1-2 weeks.  It is more than likely your decision to go solar to begin with was in order to save money.  Therefore, as long as the savings on your new solar project is greater than 1-2 weeks of electricity costs, it is worth it.

Every solar permit is publicly available per CA Law.  We do not sell or share information we gather.

There are only 2 ways of going solar.  A purchase plan or a rental plan. With a purchase plan, (Financed or Cash) you are eligible for federal tax rebates as well as some state rebates in some cases.  With a rental plan, you forfeit the rebates to the solar company sometimes at a discounted price.  Many purchases and rental plans are transferable and come with similar warranties.  All in all a purchase or a lease will get you the same product, it just depends on how you want to pay for it.  

It depends on if you are trying to maximize your savings or be fully sustainable during power outages.  Most homes will be able to maximize credits with 10-15kwh of battery backup.  During a power outage, that would only be able to supplement and power part of the home.  Full home backup would most likely require double that but is also much more expensive.  

The utility companies in CA have changed net metering several times and will continue to do so as power prices continue to increase and more and more people go solar.  Net metering is the buy back process the utility company uses to compensate for power pushed into the grid.  If solar power doesn’t power the home directly it will go into the battery and then spill over into the grid once the battery is full.  Historically the utility company would give power credits equal to the value of the power sold to the grid.  As of April 2023, all new solar customers would only get 25% of the value of the credit, incentivizing batteries so 75% of the power produced wouldn’t be lost. Every home is different based on the utility company and current rate schedule.  Solar is still much cheaper than the alternative but batteries are a necessity to maximize savings.

Under the SGIP and Equity Resiliency plans, CA has allocated BILLIONS of dollars in financial aid to help certain ca homeowners get fully or partially subsidized batteries.  We apply for all of our customers who qualify in order to maximize savings.  It is on a first come and first serve basis.

We have a set price per watt for all our contracts.  We include a small amount for incidental costs not apparent at the time of signing the contract.  If we don’t incur any additional charges, the amount is given back to the customer as a bonus at installation.  We rely on volume rather than high margins on few accounts.  Our customer acquisition cost is also relatively low because of targeted marketing and streamlined onboarding.